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Database Management White Papers

Configuration Management - Taking the First Steps

Overview To many organizations Configuration Management as new discipline, demands increased headcount as well as considerable expenditure on tools. Justification of these resources can be a major inhibitor. Putting a persuasive case to the board for headcount increases is always a challenge. Coupling this with the need to explain the benefits of Configuration Management would be a daunting prospect for any IT director. It is time for Service Managers, looking at the ITIL architect's grand plan, to start to use the building blocks that are already available to begin to construct their service management foundations.

Further White Paper Details
Publisher	ITILPeople.com	File Format	HTML
Date Published	November 2004	Downloads	11
Format	White Papers
Topics	Database Management, SLA, Service Level Management

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