Of the companies surveyed, 81 per cent feel they reply to online customer queries within 24hrs. However, Keith Symondson, commercial director at Noetica, said: "The perception is that people think they respond to emails when in reality this is not...
IBM plans to kick off a streamlined custom chipmaking service Monday, hoping to drum up more profits - and save customers time and money - by adding a new wrinkle to its existing program. Tom Reeves, vice president of custom chip solutions at IBM...
Microsoft plans to offer custom support for the eight year old operating system to enterprise business users after its standard assistance runs out at the end of this year. The software giant said a surge of interest has led it to lower the rates...
Two Microsoft security updates for Internet Explorer can break the functionality of websites that use certain custom applications. The problems occur if so-called "custom monikers" are used, Microsoft said in a second advisory.
Three separate investigations have looked into HM Revenue & Custom's loss of 25 million people's personal details on 18 October last year. The Poynter Review looked at changes to institutional management structures necessary to significantly...
The decision to allow custom top-level domains will be a "nightmare" for brand managers, analysts and lawyers have warned. The application process for such custom TLDs looks set to be arduous and the criteria reasonably rigorous but observers say...