IT Reliability White Papers
Dynamic Change Management - Enabling IT's Response to Changing Business Requirements
Overview
Did you know that a large majority of the system failures that disrupt critical business services result from unmanaged changes to the IT production environment? And, that 20 percent of business critical downtime is caused by scheduled changes? This means that even when changes are planned, they can have unanticipated impact on your business.
This complimentary webcast features Jean-Pierre Garbani, Vice President, Research Director, Forrester Research, who will explore how you can minimize disruption by understanding the dependencies between IT systems and the business services they support. Jean-Pierre will talk about how best practices in change management can enable you to effectively respond to business requests for changes to the IT environment—while preventing failure of critical business systems. We look forward to your participation in this event.
| Publisher | Remedy | File Format | HTML |
|---|---|---|---|
| Date Published | November 2004 | Downloads | 77 |
| Format | Webcasts | ||
| Topics | |||
-
Did you find this white paper useful?
White Paper RSS
Download
Register
