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Service Level Management White Papers

Taking You Beyond ITIL BS15000 - Certification Success With IT Service Management Solutions

Overview This paper details how IT Service Management solutions such as assyst from Axios Systems can help put BS15000 into practice in your organization. Axios Systems has done just that by becoming the first organization in the world to achieve BS15000 certification as verified by the official IT Service Management Forum (itSMF) certification scheme. In doing so they have shown that they practice what they preach and that using assyst really can be a major contributory factor in the certification process.

Further White Paper Details
Publisher	Axios Systems	File Format	PDF
Date Published	October 2004	Downloads	306
Format	White Papers
Topics	Service Level Management, SLA, Certification

Did you find this white paper useful? 6 out of 8 users found this white paper useful

Is WAP pap?

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Channel:
Comment & Analysis

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Channel:
Mobile & Wireless

IT helpdesks suffering user password hell

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Channel:
Applications

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Channel:
Skills & Careers

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The Naked CIO: Recruitment nightmares

But others I treat with distrust because I find their standards of industry certification extremely inconsistent. Unfortunately, we don't have a graduate scheme although I am seriously considering introducing one.

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Publisher:
ZDNet UK

Telecom 2.0: Mind over matter

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Publisher:
ntl:Telewest Business

IBM Information Server Change Data Capture

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Publisher:
IBM

An examination of server consolidation: the trends that can drive efficiencies and help businesses gain a competitive edge

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Publisher:
IBM

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