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Cingular Uses TIBCO to Stay in Touch With Customers

Overview Cingular is the second largest wireless company in the United States, serving more than 22 million voice and data consumers across the country. Cingular sought to replace its point-to-point connectivity with an EAI platform to enable more efficient communications among applications, accelerate the development of new functionality, reduce the complexity of its architecture, and create a foundation for its new CRM application. TIBCO's enterprise application integration (EAI) solution replaced point-to-point integration and TIBCO's business process management solution automates order fulfillment, inventory, and billing processes.

Further White Paper Details
Publisher	TIBCO Software	File Format	PDF, requires Acrobat Rdr 5
Date Published	November 2004	Downloads	21
Format	Case Studies
Topics	Business Management, EAI

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