Computer services company Logica has bought US call centre specialist Carnegie for £21m with the aim of expanding its business in North America. Carnegie emerged from Carnegie Mellon University in 1983 to become a key player in the implementation...
Its greatest strength lies in the breadth of the products and services it offers: for example, in 1999 it carried 35 per cent of the worldwide ADSL market - a share that increases to 52 per cent in North America.
Advertising potential was also highlighted in another recent survey, commissioned by the Mobile Channel and carried out by the NOP Research in association with the London Business School. Globally last year 20 billion text messages were sent but of...
Forrester, commissioned by Mercury Interactive, has carried out a survey of 122 senior IT decision-makers in Global 2000 companies in North America and Europe showing the majority "struggle to meaningfully measure and manage business applications".
A survey of more than 400 CIOs and other business executives carried out between November 2004 and January this year in North America, France, Germany, Nordic nations and the UK found caution still comes first.
Today a press release from one company peddling an on-premise email solution carried the line: "Most IT organisations would not consider completely outsourcing a mission-critical application to a third party.