The mobile phone has done a great deal to enable this and, quite simply, extending the idea beyond voice to provide the same kind of speed, freedom and responsiveness when exchanging emails, documents and images drives even more benefit.
In a separate statement out today, Strand Consult revealed Europeans are basing their mobile phone purchases on brand - they normally want a Nokia - and price. The UK is one of the most mature mobile markets in the world but the latest research...
A publisher of film magazines has claimed to have saved around £90,000 by upgrading its call centre phone system using IP technology. Bath-based Concept Publishing has moved around 90 end users to an IP-PBX system provided by Germany's Swyx Solutions.
Longbottom is quick to point out that "the hybrid approach is king" - meaning most companies aren't moving to pure IP voice systems but are using the new technology in conjunction with their standard phone equipment.
Federal regulations in the US stating police must be able to tap into internet phone conversations with ease are coming under renewed attack from academics, engineers and one of the net's founding fathers.
Christopher Young, an RSA vice president, said in the statement: "As we are strengthening security for the web channel, phone banking is effectively becoming the next big target. The product generates a risk score by looking at the voiceprint as...
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