You are here: silicon.com > Resources > White Papers > IT Management > IT Budgeting > Cost Control - Risk Mgmt.

IT Service Management: Strategies for Getting Started

Overview Enabling an IT service organization does not have to be a daunting proposition. Start small, think big -- pick a few processes with the greatest cost inefficiencies or opportunities for savings, like password changes or IMAC. Once you’ve achieved successes roll out into larger programs. This webcast provides basic steps for implementation as well as success metrics from other implementations. Join ManageStar's VP of Marketing, Mike Micucci and Meta Group senior research analyst, Michele Hudnall at 10:30am PST/1:30pm EST on November 4th for this live event.

Further White Paper Details
Publisher	Managestar
Live Date	21st October 2004 00:00 BST
Format	Webcast
Topics	Cost Control - Risk Mgmt., Infrastructure Management, Asset Management

Did you find this white paper useful?

Windows 2000 Special: Roll-out! Roll-out! The greatest OS on earth?

You've heard the hype and seen all the headlines - but what exactly is Windows 2000? And is it the right operating system for your needs? Despite the name, it's an upgrade to Windows NT. It's aimed squarely at the corporate business market but...

Channel:
Comment & Analysis

Peter Cochrane's Uncommon Sense: Your communications - compromised

This then looks like a different proposition. In effect all you have to do is passively monitor one wireless transmission after another, make comparisons, and gradually the encryption key, network name and password emerge.

Channel:
Comment & Analysis

Microsoft really is cheaper than Linux

Michael Silver, VP and research director at Gartner, said in a statement that other costs such as labour, training and external services should be taken into account. David Smith, VP and Gartner fellow, said in a statement: "Many servers are...

Channel:
Operating Systems

New BT unit taps up RFID market

Robert Brescia, Michelin VP of logistics, also speaking at the conference, said that as part of an ongoing RFID trial the tyre manufacturer had seen savings of around 10 to 20 cents per unit. Geoffrey O'Neil, director of strategic projects for...

Channel:
Storage

Analysis: Dell and SAP - what's the attraction?

One Dell and SAP customer, Buckinghamshire County Council, was a happy Dell desktop user but running SAP on Dell servers was a more challenging proposition - though one that ultimately it pulled off. The two companies have of course worked with...

Building the business case for collaboration

Dell exposes the design early on in the design process, so that the manufacturers can provide input to the product design," says Chris Farinacci, VP of product marketing at Agile. It is much easier to calculate metrics in the real-time space, such...

Virtualisation: Architectual Considerations and other Evaluation Criteria

In the past several years, server virtualisation technology has moved quickly and firmly into the IT mainstream. Of the many approaches to system virtualisation available in the market today, VMware's hypervisor architecture has gained the greatest market acceptance. This paper examines the architectural issues, solution support, and enterprise readiness required when deploying such a virtualisation solution.

Publisher:
EMC

Getting Started with Master Data Management

Master data management forms part of an overall enterprise governance program that aims to establish trusted data throughout the enterprise. This white paper from Mike Ferguson of Intelligent Business Strategies defines master data, examines why it is needed, and explores methodologies for implementing master data management.

Publisher:
DataFlux

Optimising Storage with Global File Virtualisation

This white paper will provide an overview on how Rainfinity Global File Virtualisation virtualises unstructured data environments and moves data -including active, open files-without disruption to users or applications. Rainfinity is the only enterprise-class file virtualisation solution, and delivers complete NAS optimisation across geterogeneous environments, such as NAS, CAS, and file servers.

Publisher:
EMC

Also on silicon.com

Site Navigation:

IT Service Management: Strategies for Getting Started

Quick Sitemap Links:

About Us

Search

Blogs

Verticals

Advertising Features

CNET Networks in Europe

CNET Networks in the United States

CNET Networks in Asia Pacific