ROI - TCO White Papers
Considering the TCO of Handheld Devices
Overview In order to objectively assess the business case for deploying handheld devices, it is critical that the enterprise understand the ramifications of their choice of device. As with any buying decision, consumers perform a cost benefit analysis, weighing options versus the benefits relative to the cost of the unit. However, even consumers who understand their application and how certain devices will perform under specific operating conditions, few examine costs beyond the purchase price of the device. This document will examine the TCO of handheld hardware in enterprise applications. It will also help you to understand what you need to know when evaluating devices to be sure you positively affect your business and overall ROI.
| Publisher | Psion Teklogix | File Format | |
|---|---|---|---|
| Date Published | March 2009 | Downloads | 23 |
| Format | White Papers | ||
| Topics | |||
Best Practices for Translating Customer Satisfaction into Revenue
Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a...
Support Strategies: Customer Experience Management
Customer experience is the most powerful tool available today for distinguishing your company from competitors ? each contact with the customer offers an opportunity for strengthening your relationships by delivering...
3 Strategies for Reducing IT Support Costs
As companies brace for more bumps in the economic downturn, many organisations are indiscriminately cutting costs. To ensure a seamless transition into the post-recession market, however, slashing and burning is...
Forrester Strategies for Assessing IT Business Satisfaction
If you aren't assessing customer satisfaction you are overlooking a potential goldmine. This valuable data is crucial to creating a successful IT strategy. But where do you start? This new...
The Role of the x86 Processors in the Virtualized, Energy-Contstrained Datacentre
This IDC White Paper analyzes the latest technology and market developments in the x86 server space, which has been significantly impacted by the spread of virtualization solutions and the rise...



