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Euclid: Solutions - ITIL/ ITSM

Overview ITIL is the most comprehensive and respected source of information about IT processes ever written for organizations seeking to implement IT service management. Successful companies and governments worldwide have adopted ITIL. Organizations such as the IT Service Management Forum (ITSMF), an independent, international ITIL users group, help to share ITIL best practices. And many consulting and educational firms around the world now offer ITIL training and certification programs for IT.

Further White Paper Details
Publisher	Euclid	File Format	PDF
Date Published	October 2004	Downloads	148
Format	White Papers
Topics	SLA, ITIL

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