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SLA White Papers

Achieving Service Excellence Through ITSM: A Practical Approach to Implement ITSM for Fortune 1000 Enterprises

Overview Euclid's BizSmart IT Management Suite is the first IT business management software to give IT executives an integrated, real-time, business-centric view of IT. BizSmart offers unprecedented visibility into IT service delivery and its effect on the business, and is the ideal platform for realizing all the IT service management methodologies and ITIL best practices. BizSmart realizes and sustains ITSM and enables a business- and service centric view of IT, making it easy to focus IT resources on business-critical tasks.

Further White Paper Details
Publisher	Euclid	File Format	PDF, requires Acrobat Rdr 5
Date Published	September 2003	Downloads	10
Format	White Papers
Topics	SLA, Infrastructure Management, Business Management

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