SLA White Papers

Optimizing IT - Linde Gas and Mercury

Overview Linde Gas AG is listed in the DAX index of Germany's 30 top blue-chip companies. In the past, the industrial gas producer's platform administrators had only used the Transport Management System (TMS) supplied with SAP R/3 software for this task. There was no end-to-end workflow to govern the countless handovers in the change order path - at the interfaces between developers, departmental leaders, and platform administrators. After a lengthy process of very careful evaluation, Mercury Change Management finally emerged as the clear winner. Mercury Change Management is a key module in Mercury IT Governance Center, which features an SAP-certified integration. Mercury Change Management works under both Windows and UNIX operating systems.

Further White Paper Details
PublisherMercury Interactive File FormatPDF, requires Acrobat Rdr 5
Date PublishedOctober 2004 Downloads13
FormatCase Studies   
Topics
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