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Dell Case Study: IKON Office Solutions
Overview IKON Office Solutions integrates imaging systems and services that help businesses manage document workflow and increase efficiency. IKON wanted to refresh 8,000 personal computer systems in a short time-frame to meet lease-end requirements and minimize costs. IKON required a streamlined equipment replacement process, lease-end processing and coordination of multiple vendors. Working with Dell, IKON developed a plan to communicate the upcoming technology refresh with its employees. Dell also provided detailed asset reports, specifying the fate of each retired system as it progressed through the process. The new asset reports enhance IKON's ability to know what is loaded on each system, its physical location and the identity of its user.
| Publisher | Dell | File Format | PDF, requires Acrobat Rdr 5 |
|---|---|---|---|
| Date Published | October 2004 | Downloads | 7 |
| Format | Case Studies | ||
| Topics | |||
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