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SLA White Papers

Supporting and Extending the IT Infrastructure Library (ITIL)

Overview IT organizations are constantly being asked to do more with less. Reduced budgets and growing demands on IT have forced organizations to find ways to cut costs, increase IT resource productivity, and optimize existing investments. Organizations have several opportunities to reduce costs. An attractive option is through standardization of processes. Companies are constantly developing and redeveloping processes to streamline organizational efficiency. This proves to be costly and unproductive. As a result, IT organizations have turned to the Information Technology Infrastructure Library (ITIL) to provide guidance to their development and implementation of standardized processes.

Further White Paper Details
Publisher	Altiris	File Format	PDF, requires Acrobat Rdr 5
Date Published	May 2004	Downloads	29
Format	White Papers
Topics	SLA, Infrastructure Management

Did you find this white paper useful? 1 out of 2 users found this white paper useful

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