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First Citizens Bank Optimizes Efficiency and Resiliency for Business Advantage
Overview Financial institutions face tremendous pressure these days. Low interest rates squeeze profits. New government regulations require time and money to implement. And forget bankers' hours. Customers want to conduct business when it's most convenient for them. That's why First Citizens Bank, one of the largest family-owned banks in the United States, launched a host of new online and branch banking services that help it dynamically respond to customer demands and market requirements. The solutions provide the dynamic, predictive and automated capabilities vital to helping the bank prevent service interruptions and streamline management functions in order to increase staff productivity.
| Publisher | IBM | File Format | PDF, requires Acrobat Rdr 5 |
|---|---|---|---|
| Date Published | October 2004 | ||
| Format | Case Studies | ||
| Topics | |||
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