ROI - TCO White Papers
On-demand printing with HP Color LaserJet 9500 printer score big in service and savings for Toronto Blue Jays
Overview Faced with issues plaguing the outsourcing of season ticket printing and fulfillment, the IT team for the Toronto Blue Jays implemented an on-demand, in-house printing solution. With software developed by the Blue Jays IT staff and HP Color LaserJet 9500 printers, production was reduced from weeks to mere hours, saving the organization time and money. Furthermore, the printers provided improved quality and increased flexibility in ticket packaging and design.
| Publisher | Hewlett-Packard | File Format | PDF, requires Acrobat Rdr 5 |
|---|---|---|---|
| Date Published | August 2004 | Downloads | 168 |
| Format | White Papers | ||
| Topics | |||
Best Practices for Translating Customer Satisfaction into Revenue
Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a...
Support Strategies: Customer Experience Management
Customer experience is the most powerful tool available today for distinguishing your company from competitors ? each contact with the customer offers an opportunity for strengthening your relationships by delivering...
3 Strategies for Reducing IT Support Costs
As companies brace for more bumps in the economic downturn, many organisations are indiscriminately cutting costs. To ensure a seamless transition into the post-recession market, however, slashing and burning is...
Forrester Strategies for Assessing IT Business Satisfaction
If you aren't assessing customer satisfaction you are overlooking a potential goldmine. This valuable data is crucial to creating a successful IT strategy. But where do you start? This new...
The Role of the x86 Processors in the Virtualized, Energy-Contstrained Datacentre
This IDC White Paper analyzes the latest technology and market developments in the x86 server space, which has been significantly impacted by the spread of virtualization solutions and the rise...



