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Service Level Management White Papers

Full Service Branch for Banking

Overview For banks to achieve competitive advantage they must transform the capabilities of their branches. An ideal, cost-effective platform for introducing those changes is the Cisco Full Service Branch for Banking solution. The Full Service Branch for Banking solution is designed to allow all branches to operate as if they were the headquarters. Applications and tools that would normally be restricted to the headquarters can be quickly deployed to all branches. The highest levels of security apply everywhere, all the time. Communications between branch, customers and headquarters are uniformly accurate and timely, regardless of location.

Further White Paper Details
Publisher	Cisco Systems	File Format	PDF, requires Acrobat Rdr 5
Date Published	March 2004	Downloads	6
Format	White Papers
Topics	Service Level Management

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Banks close branches as online finance booms

David Bradshaw, principal consultant at Ovum, agreed, saying that despite the high-street banks' continuing wastage of small branches, the Internet still had a long way to go before it eclipsed the call centre or the branch network.

Channel:
IT Director

The Bloor Perspective: Microsoft McCarthyism, e-banking and investment reforms

Although Datamonitor predicts the number of branches in Europe will fall from 184,442 in 2002 to an estimated 168,762 in 2005, this will be because banks are still seeking to rationalise networks and migrate simple transactions to automated...

Channel:
Comment & Analysis

MSBlast worm takes down major bank

The bank was forced to close 80 branches across Finland after the infection found its way into servers in all 440 of the bank's offices. From the number of branch closures and the apparent extent of the problem it doesn't seem as though this is a...

The McCue Interview: Barclays CTO Kevin Lloyd

London-born into a blue-collar background, Lloyd left full-time education after his A-levels and started working on the frontline in branch banking for NatWest. To have gone to school and got A-levels was an achievement," he tells me in the plush...

Channel:
Desktops

Compliance: Aligning IT and strategic goals

It copies only changed data from remote servers - located at each branch - to a central server at the bank's headquarters for backup and archiving. This local Maryland bank, founded in 1990, serves small businesses and individuals through six...

Banks ignore tech at their peril

The survey also revealed banking execs would like to transform bank branches through further automation of transactions. Only 28 per cent of banking executives surveyed plan to introduce remote access in branches over the next three years while...

Live Webcast: Telecoms 2.0 - Where is telecoms heading?

In this webcast, our panel of experts will review where we are with next generation telecoms in the UK, working through the concept of 'Telecoms 2.0': - Realising the potential of Next Generation Networks - why it isn't just about the technology? - What attributes should firms be looking for in their telco partner? - Is the relationship between telco provider and customer changing? - What things need to happen to make next generation services a reality? - You say you want the supplier to change. Do you want to change too? - What is Telecoms 2.0?

Publisher:
ZDNet UK

Telecom 2.0: Mind over matter

ntl:Telewest Business believes that the role of the telco is evolving. Gone are the days when it was enough to simply focus on circuits and minutes, customers now need a far higher degree of interaction and look for suppliers who will talk business solutions with them.

Publisher:
ntl:Telewest Business

IBM Information Server Change Data Capture

In today's fast-paced world, access to real-time data has never been more important. To be successful, organizations need to be able to report and analyze corporate data quickly and easily, regardless of what applications created the data, what platform they're running on, or what database they're stored in.

Publisher:
IBM

An examination of server consolidation: the trends that can drive efficiencies and help businesses gain a competitive edge

This white paper provides a starting point for organizations contemplating server consolidation. It includes an overview of server consolidation concepts and techniques and provides guidance on methodologies. It also looks at the potential cost savings associated with server consolidation and offers information on how organizations can sustain the advantage they have gained by consolidating their servers.

Publisher:
IBM

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