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Security Management White Papers

Security Best Practices for Cisco Intelligent Contact Management Software Release 6.0(0)

Overview This document describes security hardening configuration guidelines for Cisco ICM software Release 6.0(0) in the Microsoft Windows 2000 Server environment. The term "ICM software" includes: IP Contact Center (IPCC) Enterprise Edition and ICM Enterprise Edition. Optional ICM applications applying to these server configurations are also addressed here, with the exception of the following: Web Collaboration Option Collaboration Server, Media Blender, Dynamic Content Adapter and E-mail Manager Option.

Further White Paper Details
Publisher	Cisco Systems	File Format	PDF
Date Published	April 2004	Downloads	21
Format	White Papers
Topics	Security Management, Network Security

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