SLA White Papers
A Range-Based SLA and Edge Driven Virtual Core Provisioning in DiffServ-VPNs
Overview This paper proposes virtual core provisioning in a Bandwidth Broker architecture where an edge router selects an explicit route and signals the path through the network, as in a traditional application of MPLS. Router interfaces along these routes are pre-configured to serve a certain amount of quantitative VPN traffic. A new VPN connection is subject to admission control at the edge as well as at the hops that the connection will traverse.
| Publisher | Universität Bern | File Format | PDF, requires Acrobat Rdr 5 |
|---|---|---|---|
| Date Published | August 2001 | Downloads | 3 |
| Format | White Papers | ||
| Topics | |||
ITSM: A Customer-Focused, Process-Oriented, Cost- Justified Approach to Success
In today's complex IT environments, the need for expertise in specific, focused areas has presented a challenge to IT management to have the right level of expertise in place, at...
Sample service level agreement for application support
Consulting firms that provide support to their clients use service-level agreements to make sure both sides get what they need. This SLA template, updated in November 2003, can be used...
SLA Metrics
Which metrics should we use for our service-level agreements? That is a hard question, and like so many other SLA -related questions, many of the details of the answer will...
Sample SLA for outsourced data backups and retrievals
Use this sample service level agreement (SLA) if your organization is entering into a contract with a third-party provider to outsource your data backups. This sample document will help you...
Outline responsibilities and objectives with this SLA for internal business units
This sample SLA is designed to help you outline service level roles and responsibilities between your IT department and your organization's business units. An SLA enables IT to get an accurate...



