When I look at my bills for roaming mobile charges on business travel, it strikes me how mobile operators seem to ignore the power of tidal forces. As long as mobile operators show no inclination to adapt their corporate tariff structure to these...
High customer churn and poor business offerings are costing European mobile operators billions of pounds a year in lost revenues, according to two separate industry reports. Retaining Customers and Minimising Churn by Analysys Research claims...
Pieter Knook, senior VP of the mobile and embedded devices division and communications sector business at Microsoft, said in a statement: "Microsoft is providing smarter, advanced mobile solutions and creating business models that help mobile...
But no one, it appears, told mobile operators in Germany. Now that the services are arriving, Futurity Media's Anthony Plewes weighs their chances of success - and looks at mobile operators' motivations for moving in this direction.
France's competition authorities have decided the country's three largest mobile operators are guilty of market collusion from 1997 to 2003 by sharing confidential information on their subscribers and agreeing market shares between them.
Regulator Ofcom has saved the UK's mobile operators hundreds of millions of pounds per year - and the watchdog is hoping some of the cash will find its way back into consumers' pockets. Now Ofcom has reduced the amount operators can charge another...