You are here: silicon.com > Resources > White Papers > IT Management > IT Infrastructure > Service Level Management

Service Level Management White Papers

Greenpoint Bank Embraces Converse Software for Business Advantage Across Entire Value Chain

Overview GreenPoint Bank needed to centralize the monitoring of its 110 servers. Among those servers, 90 percent represent Unisys Navigator custom application servers spread throughout its 85 branches, while the remaining 10 percent provide file and printer services. Built on an advanced, cost-effective and easy-to-deploy architecture for service level management, the Converse Software NimBUS solution enables GreenPoint Bank to define, monitor and automatically report on end-user service levels from a single console.

Further White Paper Details
Publisher	Converse Software	File Format	PDF, requires Acrobat Rdr 5
Date Published	July 2004	Downloads	35
Format	Case Studies
Topics	Service Level Management, SLA

Did you find this white paper useful? 2 out of 4 users found this white paper useful

Virus alerts: Malware in waiting for post-xmas chaos

The Jitux.A worm has already begun to spread via MSN Messenger, according to Panda Software. The worm started to spread more rapidly on Friday, affecting mainly Portugal, Spain and Mexico, said Panda Software.

Channel:
Security Strategy

Virus warning: Bagle return exploits Outlook flaw

The return of the Bagle worm is exploiting an old Outlook flaw to spread even more quickly. Users no longer have to click on an attachment to spread the Bagle virus because the latest variants are exploiting an old flaw in Microsoft Outlook that...

Channel:
Security Strategy

New worm aims to infect smart phones

After infecting a phone, the program creates an application package file containing the worm and passes it to another phone over an automatically established Bluetooth connection, according to antivirus companies.

Channel:
Malware
Tags:
smart phone,
worm

Virus hijacks open source servers

Malware monitoring company Prevx has been watching the worm spread on the internet since the first sighting on Tuesday. It's spread quite fast. It automatically exploits MySQL servers and subsequently infects Windows systems when triggered by an...

Channel:
Malware
Tags:
myspool,
prevx,
mysql

MySpace worm goes phishing

Mikko Hypponen, chief research officer at security company F-Secure, wrote in a blog posting: "It seems that we have a MySpace worm on our hands, using a malicious QuickTime MOV file to spread. Miscreants have exploited the popularity of the...

Channel:
Malware
Tags:
myspace,
phishing,
worm

iPhone 2.0 cuts business mustard, says Gartner

There is no feedback to the console that the policy has been enforced. The report states: "The device can be wiped clean via the issuance of a standard instruction from Exchange, and can force the use of a complex password if the alphanumeric...

Live Webcast: Telecoms 2.0 - Where is telecoms heading?

In this webcast, our panel of experts will review where we are with next generation telecoms in the UK, working through the concept of 'Telecoms 2.0': - Realising the potential of Next Generation Networks - why it isn't just about the technology? - What attributes should firms be looking for in their telco partner? - Is the relationship between telco provider and customer changing? - What things need to happen to make next generation services a reality? - You say you want the supplier to change. Do you want to change too? - What is Telecoms 2.0?

Publisher:
ZDNet UK

Telecom 2.0: Mind over matter

ntl:Telewest Business believes that the role of the telco is evolving. Gone are the days when it was enough to simply focus on circuits and minutes, customers now need a far higher degree of interaction and look for suppliers who will talk business solutions with them.

Publisher:
ntl:Telewest Business

IBM Information Server Change Data Capture

In today's fast-paced world, access to real-time data has never been more important. To be successful, organizations need to be able to report and analyze corporate data quickly and easily, regardless of what applications created the data, what platform they're running on, or what database they're stored in.

Publisher:
IBM

An examination of server consolidation: the trends that can drive efficiencies and help businesses gain a competitive edge

This white paper provides a starting point for organizations contemplating server consolidation. It includes an overview of server consolidation concepts and techniques and provides guidance on methodologies. It also looks at the potential cost savings associated with server consolidation and offers information on how organizations can sustain the advantage they have gained by consolidating their servers.

Publisher:
IBM

Also on silicon.com

Site Navigation:

Service Level Management White Papers

Greenpoint Bank Embraces Converse Software for Business Advantage Across Entire Value Chain

Quick Sitemap Links:

About Us

Search

Blogs

Verticals

Advertising Features

CNET Networks in Europe

CNET Networks in the United States

CNET Networks in Asia Pacific