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HP StorageWorks XP Disk Array Remote Support Service With Continuous Track

Overview With leading diagnostic technology, HP StorageWorks Continuous Track provides 24 x 7 around-the-clock worldwide service capabilities for XP arrays to achieve the highest level of availability. It allows XP arrays to be continuously monitored 24 hours a day by expert systems and engineers at HP Response Centers. Service events are reported instantly. Hardware failures are detected immediately. This white paper gives detailed descriptions of HP remote support technology for XP arrays with Continuous Track and discusses the architecture design and main functions of Continuous Track and the advantages and benefits of using it. It also addresses the most common security questions about remote access and support.

Further White Paper Details
Publisher	Hewlett Packard	File Format	PDF, requires Acrobat Rdr 5
Date Published	May 2004	Downloads	25
Format	White Papers
Topics	Storage Management, NAS, Remote Access - RA Servers

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