Collaborative Web White Papers
The Business of Online Support: Achieving Your Competitive Support Advantage
Overview Today's enterprises are increasingly turning to real-time, Web-enabled technology as the primary means to reduce support costs and increase customer satisfaction. This white paper explores how the optimum Web support application will provide multiple channels of support that quickly and reliably manage complex support calls and Web-based self-service escalations while fostering ongoing communication with your customers.
| Publisher | Motorola | File Format | |
|---|---|---|---|
| Date Published | July 2007 | Downloads | 252 |
| Format | White Papers | ||
| Topics | |||
-
Did you find this white paper useful? 12 out of 50 users found this white paper useful
White Paper RSSLotusLive Engage Video
A Guide to Using Your Online Collaboration Tools
DownloadLotusLiveTM Engage is a cloud-delivered service that enables midsize companies to network and collaborate beyond corporate firewalls, without increasing their departments' IT resources. Companies can rapidly work with partners...
Live Webcast: Save Money With Cloud Computing and Google Apps
Google Apps offers simple, powerful communication and collaboration tools for enterprises of any size in business, education, or government - all hosted by Google to streamline setup. Join this live TechRepubic...
Mainsoft - Driving SharePoint Adoption in Lotus Notes Enterprises
Experts discuss the advantages of integrating SharePoint with Lotus Notes Collaboration tools can enable your people to work more effectively while reducing the time, cost, and effort spent working together....
ROI Case Study Google Apps TVR Communications
An ROI study by Nucleus Research found that a 400-employee customer deploying Google Apps achieved an ROI of 500% with a one-month payback. TVR Communications replace its existing Microsoft Exchange...
Screen Sharing Performance of Web Conferencing Services: Comparative Analysis
As web conferencing becomes increasingly prevalent, users are seeking more sophisticated experiences. Learn about Adobe Acrobat Connect Pro's Turbo Screen Sharing and how it outperforms the industry standard by efficiently...
