Voice - Data Integration White Papers
VoiceXML Solution From VoiceGenie and Intel Delivers Open, Standards-Based Voice Services Platform
Overview Speech is playing an increasingly important role in both the enterprise and service provider market segments, making it one of today?s fastest-growing technology areas. Improvements in advanced speech recognition technologies have brought new applications into mainstream use - particularly in the area of open, standards-based approaches using Voice Extensible Markup Language (VoiceXML). The major goal of VoiceXML is to bring the advantages of Web-based development and content delivery to voice-enabled business applications. VoiceGenie, Intel, and ScanSoft have teamed up to produce a VoiceXML solution that provides telecommunications service providers and enterprises with a flexible framework for improving customer service and contact center operations while reducing the associated expenses.
| Publisher | Intel | File Format | PDF, requires Acrobat Rdr 5 |
|---|---|---|---|
| Date Published | June 2004 | Downloads | 128 |
| Format | White Papers | ||
| Topics | |||
-
Did you find this white paper useful? 1 out of 2 users found this white paper useful
White Paper RSS
Download
