Linux - Open Source White Papers
EIS International, Inc.: Enabling Computer-Telephone Applications on UNIX Platforms
Overview Since 1988, Herndon, Virginia- based EIS International has been supplying advanced call-center technology to companies that use the telephone to manage customer relationships through telemarketing, market research, customer service, fundraising and collections. According to Todd, nine of the top 10 and two-thirds of the top 50 outbound telemarketing service agencies rely on EIS technology to reach their business objectives. Success in the call-center industry depends on reliability, speed, scalability and profitability of telephony systems. SCO OpenServer Release 5 has served them well by ensuring that they can deliver those elements to both their customers and their shareholders.
| Publisher | The SCO Group | File Format | HTML |
|---|---|---|---|
| Date Published | June 2004 | Downloads | 60 |
| Format | Case Studies | ||
| Topics | |||
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