Those surveyed recognised that good sales and marketing programs require information on customer interests, age, marital status and service history - but said that their databases do not support these fields.
EMC and IBM have a long history of bitter rivalry in the storage market. This concept is still believed to be good and only Corel's financial status has stopped the merger completing. In this light, iPlanet's move towards software provision and (we...
I think Microsoft sees the European public sector as the vanguard of the fight against open source," said RedMonk analyst James Governor and hiring Aigner will give the company insight into its foe's methods.
Google on Monday was set to launch Gmail Chat, which will let users send instant messages with one click from their email account, see when contacts are online and save the chat history like an email message.
Effective organisations will need to deploy status and presence indicators to regulate these immediate connections (such as those 'available', 'in a meeting' and 'do not disturb' signs already found on most IM apps).
Contacts can opt out of this sharing but, by default, it includes information such as education history, work history, profile status, photos, groups and relationship status. Last week, Greater Manchester Police became the first UK police force to...
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