Enterprises can extend business applications and information to their mobile workforce without incurring the expense of new client infrastructure for these users. The call centre automation market is leading the take-up of speech recognition services.
While Palm OS is the clear market leader, Windows CE dominates those industries driven by field sales and service and for those operating in the utility sectors. This, IDC argues, is because of the need for organisations to ensure that their mobile...
So it is with exasperation that I am sitting in a traffic jam on the M25 listening to a government minister on the radio explaining that investing in roads and infrastructure will not improve the situation because it will encourage more cars onto...
More and more companies want to selectively run applications and business processes on a utility model," Wladawsky-Berger said. The company has committed to investing $10bn in the project, which involves professional services and a host of...
The Bureau had previously used paper and pen to take US citizens' details which were then digitised by data entry staff. The Microsoft contract forms part of a wider $600m, five-year field data collection automation deal with Harris, which is aimed...
Few CIOs will doubt the utility of mobile email but mobile SFA presents a different set of challenges particularly around its bandwidth-hungry nature. Salesforce and field force automation have long been on CIOs' agendas and the possibility of...