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Customer Support Services White Papers

SAP Interaction Center for Financial Customer Care

Overview SAP delivers a powerful solution for all financial-related communications with customers: an interaction center for financial customer care. Based on the interaction center function of mySAP Customer Relationship Management (mySAP CRM) and tailored to the needs of an industry, it enables to manage contacts via any channel - phone, fax, e-mail, letter, and Internet chat - quickly and appropriately.

Further White Paper Details
Publisher	SAP AG	File Format	PDF
Date Published	September 2003	Downloads	67
Format	White Papers
Topics	Customer Support Services, CRM

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