Strategic Planning White Papers

Combining Balanced Scorecard and Process Management: Business Activity Monitoring

Overview This paper is intended to introduce senior-level decision makers in your organization to Business Activity Monitoring as a solution to create sustainable competitive advantage for your business. Business Activity Monitoring is in essence an enhancement to the combination of two well-established methodologies: Business Process Management and Balanced Scorecard. Business Process Management (BPM) provides a solid and widely implemented framework for defining and managing your operations as business processes. Among the core ideas of BPM are mapping and communicating business processes, implementing best practice processes throughout the whole organization, involving and empowering the employees to manage the every-day operations and continuously improving the processes.

Further White Paper Details
PublisherQPR Software File FormatPDF
Date PublishedAugust 2002 Downloads8
FormatWhite Papers   
Topics
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