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Service Level Management White Papers

Service Levels Under Mastek's Application Management Outsourcing Model

Overview Inspired by the new vision, the Mastek team is aiming to provide ?Value 5x? services to its customers. Application Management Outsourcing (AMO) is a unique global delivery outsourcing model employed by Mastek for providing world-class software services to key strategic and Fortune 1000 customers worldwide. This white paper creates a framework for the key processes in AMO resulting in dramatic increase in service delivery and value generation for the customers.

Further White Paper Details
Publisher	Mastek Limited	File Format	PDF, requires Acrobat Rdr 5
Date Published	December 2001	Downloads	11
Format	White Papers
Topics	Service Level Management, Strategic Planning, Outsourcing

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Channel:
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Tags:
offshoring

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