Strategic Planning White Papers
Real-Time Business Intelligence - Building Block for Business Process Optimization
Overview Business process optimization is interpreted differently in different companies, depending upon context. For insurance companies, it is interpreted as less time to process claims; for banks, it may be faster cycle times to source, process and close a loan; and for customer support it may be moving a support call through first, second and third level support organizations and obtaining feedback about the support provided. This paper describes the steps involved in the business optimization cycle.
| Publisher | DM Review | File Format | HTML |
|---|---|---|---|
| Date Published | April 2004 | Downloads | 45 |
| Format | White Papers | ||
| Topics | |||
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