We will make directory software more scalable and more integrated with legacy systems," he said. Netscape claims its lightweight directory access protocol (LDAP) is faster and more scalable than directory protocols from Novell and other rivals.
Red Line Insurance is integrating its legacy IT systems with its call centre technology to allow agents instant access to customer files. Future plans include integrating CTI (computer telephony integration) with the voice manager, enabling...
For example when integrating line-of-business applications, if a company makes changes to the back-end system they could end up breaking the chain. Companies will build new web applications from legacy enterprise applications," explains Charlie...
Web services offer many of the same advantages of SOA when integrating applications. When legacy applications remain, they will need to be integrated with the new systems. Luckily help is at hand. Anthony Plewes examines the tools, technologies and...
Now, as we are used to this global manufacturing scenario, our attention turns to services. Availability of services on the web enables full customer interaction with them and is now possible with an internet framework that can function as a robust...
Wetteman said interest in SaaS is generally growing despite concerns about customisation and integration - making the software fit with unique business processes and integrating it with existing legacy systems.