Monitoring Systems White Papers

Sentiment Monitoring Services: Analyzing Opinions on the Internet

Overview This paper informs readers about the Sentiment Monitoring Services prototype, developed by Accenture Technology Labs, provides an easy and efficient way for enterprises to gauge customer sentiment from Internet sources. Sentiment Monitoring Services allows businesses to tap into the Internet, which consumers already use to share honest feedback on products and services, and to leverage this information throughout every level of the organization.

Further White Paper Details
PublisherAccenture File FormatPDF, requires Acrobat Rdr 5
Date PublishedFebruary 2002 Downloads6
FormatWhite Papers   
Topics
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