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Essent Energie Improves Customer Service With TIBCO

Overview TIBCO’s business integration solution enables Essent Energie to successfully integrate accounting, sales, billing, and metering systems to provide commercially valuable real-time information in a solution that spans front- and back-office applications. This provides the company with a significant advantage over its competitors. TIBCO’s enterprise portal solution has enabled Essent to create a customer self-service portal, which improves customer loyalty and decreases operational costs.

Further White Paper Details
Publisher	TIBCO Software, Inc.	File Format	PDF, requires Acrobat Rdr 5
Date Published	April 2004	Downloads	6
Format	Case Studies
Topics	Customer Support Services, Portals, EAI

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