However, 71 per cent of the 284 IT directors surveyed were aware that VoIP could cut telephony costs, with only 20 per cent still sceptical about the possible savings. According to a survey by market intelligence company Rhetorik, 59 per cent of...
In reality, though, no organisation is going to admit it's lousy at running IT and many don't want to be bothered with putting much effort into managing it well. In fact, the benchmark for proposed savings through outsourcing should never be...
Time was when outsourcing comprised shaping the deal, agreeing the commercial elements, developing and agreeing an SLA, shutting the door on the outsourced activity, paying the fees and praying that the financial savings will come.
Tony Martin, director of marketing for VoIP software vendor Interactive Intelligence, said that another reason for the growth of VoIP is that business managers are becoming "more savvy and astute" and realising the savings possible with the...
The entertainment industry has been chasing reality since they cut the first silent movie. Talk on a fixed-line phone and a mobile - and then try a VoIP call. The arrival of the internet plus Skype and VoIP in general has changed everyone's...
In reality of course for all but the largest organisations this is not affordable - and even for them it is impractical to link every remote outpost to a private physical network. The reality is that for all organisations, wide area networking is...
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