Business Management White Papers

Moving Towards Service Quality Management

Overview With OpenView Performance Insight (OVPI), HP is positioned to assist IT in moving beyond basic network status monitoring to the next level of service quality management. This case study explains how one enterprise benefited from HP’s OpenView Performance Insight by helping them move towards better service quality management.

Further White Paper Details
PublisherHewlett Packard File FormatPDF, requires Acrobat Rdr 5
Date PublishedApril 2004 Downloads5
FormatCase Studies   
Topics
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