Help Desk White Papers

Build It or Buy It? Deciding How to Automate Your Service Desk

Overview Developing software in-house involves a long-term commitment of time and money from developers that already have too much to do and not enough time to do it. If you decide to purchase software, you enter into a business relationship with a vendor and can spend thousands of dollars.

This white paper will explore the advantages of purchasing help desk management software instead of developing it in-house.

Further White Paper Details
PublisherRemedy File FormatPDF, requires Acrobat Rdr 5
Date PublishedJuly 2003 Downloads103
FormatWhite Papers   
Topics
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