Upgrades and Migration White Papers
Law Firm Boosts Client Service, Protects Revenues through Higher System Availability
Overview Hughes Hubbard & Reed LLP upgraded to Microsoft Services Essential Support, an affordable, prepackaged support offering that gives businesses a direct support relationship with Microsoft, helping them to address their foundational support needs and freeing their IT staffs to focus on more strategic projects. Essential Support cuts the firm's incident response time, helping it to achieve 99.999 percent system availability. That superb availability enhances client service and protects hundreds of thousands of dollars in the firm's billable revenues that could be lost in an outage. Essential Support's information services provide knowledge transfer and enhance manageability of the IT environment. IT efficiency is up, with Essential Support ensuring that Hughes Hubbard always has the IT resources it needs in critical situations - 24 x 7.
| Publisher | Microsoft | File Format | HTML & WORD |
|---|---|---|---|
| Date Published | March 2004 | ||
| Format | Case Studies | ||
| Topics | |||
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