Web Services White Papers
$9.5 Billion Disability Insurer Boosts Productivity with Web-Based Data System
Overview Each new insurance policy sold by UnumProvident has to pass through 12 to 13 different functional areas for processing – from sales and underwriting to billing and enrollment. But each of these departments had its own system for storing the customer information, which meant redundant data entry, manual transmission of information, inconsistencies and errors. So, the company turned to HP to develop a centralized, Web-based data system which incorporates all of these departments' processes and unifies common customer information onto a single Microsoft SQL Server database. This solution has significantly increased productivity for the company, reducing employee time on task by 50% and eliminating costly errors due to incorrect enrollment materials. These savings generated a return on investment within 12 to 18 months, which has led UnumProvident to expand the solution to more lines of business.
| Publisher | Microsoft | File Format | HTML & WORD |
|---|---|---|---|
| Date Published | March 2004 | Downloads | 11 |
| Format | Case Studies | ||
| Topics | |||
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