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x86-standard Servers White Papers

eGain Broadens Market Reach with IBM and Linux

Overview eGain needed to respond to customer requests for further expanding its opensource platform support allowing the company to tap more deeply into this market. As part of its strategy to support open-source platforms and make it easier to integrate with existing business systems, eGain ported its solution to the Linux platform. The solution allows customers using Linux to seamlessly integrate with Service 6 applications to run their day-to-day contact center operations experiencing the ease of use, management and integration that the platform affords.

Further White Paper Details
Publisher	IBM	File Format	PDF, requires Acrobat Rdr 5
Date Published	March 2004	Downloads	4
Format	Case Studies
Topics	x86-standard Servers, Linux - Open Source, Application Servers

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