Strategic Planning White Papers
To Share or Not to Share: An Analysis of the Effectiveness of a Shared Services Strategy vs. an Outsourcing Strategy
Overview As a strategy to deal with organizational challenges and the never-ending drive for optimum efficiency in back-office processing, many companies have adopted either a shared services initiative or an outsourcing initiative. Both strategies work within a particular structure and set of circumstances. This paper examines the evolving use, strengths, and limitations of both strategies and presents a decision-making approach to determine which tactic is the best strategy in a particular scenario.
| Publisher | Everest Group. | File Format | PDF, requires Acrobat Rdr 5 |
|---|---|---|---|
| Date Published | May 2002 | Downloads | 3 |
| Format | White Papers | ||
| Topics | |||


