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Outsourcing White Papers

Outsourcing Relationships: Why Are They So Difficult To Manage?

Overview This white paper talks about factors contributing to outsourcing relationship problems. Although the parties enter into an outsourcing agreement with the intent to work well together for a long-term relationship, problems will surface. A key practice to ensure a successful relationship is to include an effective governance contract within the outsourcing agreement. It should define the steps to take in problem escalation and conflict resolution.

Further White Paper Details
Publisher	Everest Group.	File Format	PDF, requires Acrobat Rdr 5
Date Published	January 2002	Downloads	6
Format	White Papers
Topics	Outsourcing

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