ROI - TCO White Papers
Total Cost of Ownership and Cost Reduction Analyses: An Evaluation of End User Computing Costs
Overview This White Paper examines a number of components of the Total Cost of Ownership (TCO) equation. The paper shows how TCO can be applied effectively, and successfully, to reduce operating expenditures. It explores the four major cost components of client-server computing, examines the cost differences between desktop computing and network computing, and discusses cost containment/reduction strategies.
| Publisher | Jaekel & Associates, Ltd. | File Format | HTML |
|---|---|---|---|
| Date Published | March 2004 | Downloads | 13 |
| Format | White Papers | ||
| Topics | |||
Best Practices for Translating Customer Satisfaction into Revenue
Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a...
Support Strategies: Customer Experience Management
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3 Strategies for Reducing IT Support Costs
As companies brace for more bumps in the economic downturn, many organisations are indiscriminately cutting costs. To ensure a seamless transition into the post-recession market, however, slashing and burning is...
Forrester Strategies for Assessing IT Business Satisfaction
If you aren't assessing customer satisfaction you are overlooking a potential goldmine. This valuable data is crucial to creating a successful IT strategy. But where do you start? This new...
The Role of the x86 Processors in the Virtualized, Energy-Contstrained Datacentre
This IDC White Paper analyzes the latest technology and market developments in the x86 server space, which has been significantly impacted by the spread of virtualization solutions and the rise...



