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Outsourcing White Papers

Offshore Program Management

Overview Program Management is the essential monitoring tool in any offshoring engagement, but often does not get the attention it deserves. What effort is needed to deliver successful offshore program management? What are the critical success factors beyond contract signing? And how is offshore program management different from onshore? This white paper gives tactical information that users can apply to their own program management, and discusses the value of using an independent third party to monitor the program.

Further White Paper Details
Publisher	neoIT	File Format	PDF, requires Acrobat Rdr 5
Date Published	May 2003	Downloads	15
Format	White Papers
Topics	Outsourcing

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A Guide to Providing Proactive Protection to Consumer Online Transactions

Publisher:
VeriSign

Leverage the Benefits of a Shared Authentication Network to Help Drive Consumer Retention and Strengthen Competitor Differentiation

Publisher:
VeriSign

Tags:
sales - marketing

GMP Calibration Software Implementations: Containing Costs and Managing Risk

Publisher:
Blue Mountain Quality Resources

Five Strategies for Reducing the High Cost of Online Consumer Authentication

Publisher:
VeriSign

Tags:
outsourcing

Why, What, Where and How of Outsourcing

Publisher:
S5 Systems

CA moves into web services management

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Channel:
SOA/Web Services

The Bloor Perspective: ID theft, infrastructure modelling, new breed of consultants

It is even better for a third party outsourcer because, now, it only needs to set up a secure and reliable NOC using a single technology supplier. This is good for the customer because it can use the best monitor for each technology component.

Channel:
IT Director

One in three offshore projects fail

One in three also admitted to moving work from the offshore team back to the onshore team because of "performance problems". Interestingly, however, while one in 10 firms admit to suffering IP theft on an offshore project, in two out of three cases...

Channel:
Offshoring

Opinion: It's all about 'right-sourcing'

ABN Amro also employs IBM Global Services to cover IT infrastructure (which is often difficult to offshore) while Patni in India and Accenture have 'preferred vendor' status for application development.

Online casino punters targeted by malware scams

A statement on the CheckRaised.com website put the blame on a third-party developer and said the malicious program has now been removed. Earlier this week, Finnish antivirus vendor F-Secure detected a potentially malicious rootkit application...

Contract flaws increase offshore outsourcing risk

Gartner analyst Helen Huntley said in the report many organisations that are looking to establish global outsourcing contracts with offshore service providers mistakenly believe the terms and conditions are about the same as onshore contracts.

Live Webcast: Telecoms 2.0 - Where is telecoms heading?

In this webcast, our panel of experts will review where we are with next generation telecoms in the UK, working through the concept of 'Telecoms 2.0': - Realising the potential of Next Generation Networks - why it isn't just about the technology? - What attributes should firms be looking for in their telco partner? - Is the relationship between telco provider and customer changing? - What things need to happen to make next generation services a reality? - You say you want the supplier to change. Do you want to change too? - What is Telecoms 2.0?

Publisher:
ZDNet UK

Telecom 2.0: Mind over matter

ntl:Telewest Business believes that the role of the telco is evolving. Gone are the days when it was enough to simply focus on circuits and minutes, customers now need a far higher degree of interaction and look for suppliers who will talk business solutions with them.

Publisher:
ntl:Telewest Business

IBM Information Server Change Data Capture

In today's fast-paced world, access to real-time data has never been more important. To be successful, organizations need to be able to report and analyze corporate data quickly and easily, regardless of what applications created the data, what platform they're running on, or what database they're stored in.

Publisher:
IBM

An examination of server consolidation: the trends that can drive efficiencies and help businesses gain a competitive edge

This white paper provides a starting point for organizations contemplating server consolidation. It includes an overview of server consolidation concepts and techniques and provides guidance on methodologies. It also looks at the potential cost savings associated with server consolidation and offers information on how organizations can sustain the advantage they have gained by consolidating their servers.

Publisher:
IBM

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