I do not believe the global recession will affect the IT industry," claimed Benhamou in his keynote speech. In a question and answer session after the speech, he claimed the "distractions" of the euro and the millennium bug will encourage people to...
US IP telephony services specialist, Net2Phone is the current leader in IP telephony across the States according to research house, IDC. According to the report, global IP telephony revenue is expected to reach $480m by the end of 1999 and top...
The most successful ones were those who got away from wholesale and built a diverse revenue stream. Others, such as Ebone and KPN Qwest didn’t manage to build a decent stream away from wholesale and as the number of carriers shrunk so did their...
When making calls external to the company, the IP-PBX converts them back into circuit-switched for delivery over the public telephone network. Just as a web page can be broken up into 'packets', audio can be sampled with a digital signal processor...
Subsequently, its Voice Express suite of packaged speech applications can be deployed as a software-only configuration which eases the move to IP-based IVR. On an IP infrastructure, IVR systems no longer require telephony cards as both voice and...
A report from analyst house IDC has discovered that financial services and retail will see the fastest growth on IP telephony in the next five years. According to IDC, the uptake of IP telephony among financial services firms will come from the...