Customer Support Services White Papers
What You Need to Implement a Customer Care Solution
Overview In today’s service-driven and technology-influenced economy, customers are becoming accustomed to a higher level of personal service-and individualized product and service offerings. To meet that higher standard, company needs to be able to learn customers’ needs in more detail and respond more quickly than ever. This paper shows how company can keep pace with fast-evolving customer demands-and increase employee productivity-by deploying an online customer care solution over the Internet and internal network.
| Publisher | Cisco | File Format | HTML |
|---|---|---|---|
| Date Published | March 2004 | Downloads | 2 |
| Format | White Papers | ||
| Topics | |||
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