Both sides in the Department of Justice (DoJ) antitrust case against Microsoft have submitted revised written findings of fact to Judge Thomas Penfield Jackson. The written findings are in advance of oral arguments scheduled for 21 September, and...
And there are a number of solutions cropping up each with their own advantages and disadvantages. Agent-based systems, for instance, deploy small programs on the systems of end users to measure their use of the applications and measure the end-to...
That's the view of consultancy Ovum, which has released findings of its research on this latest evolution in computing and communications. There is the technology perspective, which looks at it as a way of packaging software, and there is the...
That leaves a European agent with around £15,000 on average - but that's against the average African agent's pay packet, which comes in at around just £6,000. A new benchmarking report looking into the state of call centres worldwide has turned up...
These findings help us to put the Vodafone 3G announcement into perspective. First, from a corporate use perspective, it will be extremely unwise to assume availability of a 3G connection when deploying business applications.
Speaking at a roundtable to discuss the findings, Michael Fahy, head of infrastructure for Europe, at investment bank Lehman Brothers, agreed green thinking is on every CIO's agenda but he said the main driver for this is efficiency, rather than...
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