Asset Management White Papers

New Light on Exceptional IT Service Management

Overview The problem with providing a commodity product for the world is that customers can hardly notice -- unless you become exceptionally good at your business. Download this case study to learn more about how an energy efficient technology company reengineered its supply chain, and how they looked to complement the improvement by enhancing IT service management.

Further White Paper Details
PublisherHewlett Packard File FormatPDF, requires Acrobat Rdr 5
Date PublishedApril 2004 Downloads1
FormatCase Studies   
Topics
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