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Supply Chain Management White Papers

Service Management: Building Profits After The Sale

Overview Capitalizing on the opportunity is not simple, since comprehensive service management can complicate the typical company’s supply chain. However, new strategies, infrastructures and tools combined with informed oversight make it possible to create and deliver after-sale support more profitably than ever before. This paper examines the challenges, opportunities and go-forward approaches that define world class, profit-maximized service management.

Further White Paper Details
Publisher	Accenture	File Format	PDF, requires Acrobat Rdr 5
Date Published	February 2003	Downloads	18
Format	White Papers
Topics	Supply Chain Management, Service Level Management

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Channel:
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Channel:
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Channel:
SOA/Web Services

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Publisher:
EMC

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Publisher:
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Publisher:
EMC

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