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Fault-Tolerant Servers White Papers

Server Availability in the Call Center: Maximum Uptime and Protection for Call Center Servers

Overview Protecting the availability of server-dependent resources is now essential to the organization in call centers everywhere from financial services, to retail, to public safety. With a significant number of call centers relying on Microsoft Windows servers, contact center management and IT professionals responsible for managing these technology assets are presented with numerous availability challenges and alternatives. This white paper examines the options for ensuring availability of the resources that now depend on call center computer servers.

Further White Paper Details
Publisher	Stratus Technologies	File Format	WORD
Date Published	May 2003	Downloads	89
Format	White Papers
Topics	Fault-Tolerant Servers, Call Center - Contact, High Availability

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